This is the privacy policy of ABBA Contracting Pty Ltd Trading As Platinum Plastering (referred to as “Platinum Plastering”, “we,” “our,” or “us”), which outlines our commitment to you regarding the collection, management, and use of your Personal Information in accordance with applicable privacy laws and regulations.
We value your privacy and strive to protect your personal information. This policy explains how we collect, use, and disclose personal information when you interact with us, whether through our website, services, or other means. By accessing or using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.
We may update this privacy policy from time to time. We encourage you to review this policy periodically for any changes. Any updated policy will be effective from the date of publication on our website.
If you have any questions or concerns about this policy or our privacy practices, please contact our Privacy Officer.
Personal information refers to any information or opinion, whether true or not, that identifies an individual or makes an individual reasonably identifiable.
When you interact with Platinum Plastering, we may collect and hold the following types of personal information:
We collect personal information when you interact with Platinum Plastering, including when you:
In certain circumstances, we may collect personal information about you from other sources. This includes situations where you have given consent for the collection of information from a third party, or when authorised by law, or when it is unreasonable or impracticable to collect the information directly from you. We ensure that personal information collected from other sources is obtained by lawful means and in a manner that respects your privacy.
If we collect your personal information from third parties in circumstances where you may not be aware of the collection, and where that information can be used to identify you, we will take reasonable steps to notify you of the collection and the circumstances surrounding it.
We may use tracking tools such as cookies, web beacons, log files, or similar technologies to collect information about how you interact with our website or services. These tools help us understand and improve our services.
Most web browsers are initially set to accept cookies and similar tracking technologies. However, you can adjust your browser settings to refuse these tools or provide notifications when they are being used. Please note that blocking or disabling these tools may impact your experience and limit certain features or functionality.
When you interact with us through social media channels, we may collect personal information about you. Please be aware that we will only interact with you on confidential matters through secure channels.
We use personal information for various purposes related to our business operations, including but not limited to:
We will not use or disclose your personal information collected for a specific purpose for any unrelated purpose unless:
To fulfil our business functions, we may disclose your personal information to third parties, including:
We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations regarding your personal information. We do not sell, gift, rent, or trade your personal information to anyone.
Your personal information may be stored on servers located outside your country of residence. We may also disclose your personal information overseas to third parties, such as social media platforms, for targeted advertising purposes. We take measures to protect your personal information during such disclosures, including hashing the information before sharing it. We do not otherwise disclose your personal information outside the necessary jurisdictions.
We may use your personal information to provide you with information about our services that may interest you. If you do not wish to receive marketing materials from us, you may:
We may use your personal information to deliver targeted advertisements or marketing communications to you based on your interests and preferences. These advertisements may be displayed on our website or on third-party platforms. If you prefer not to receive targeted advertising, you can opt-out by following the instructions provided by the respective platforms:
Please note that opting out of targeted advertising does not mean you will no longer receive any advertising. It only means that the advertising you receive will be less tailored to your interests.
We store your personal information in electronic form on secure servers. We take reasonable steps to safeguard your personal information from misuse, unauthorised access, disclosure, or interference by implementing appropriate security measures, including:
Information If we no longer need your personal information for the purposes it was collected, we will take reasonable steps to securely destroy or permanently de-identify the information, unless retention is required by law or a court/tribunal order, or if the information is contained in a Commonwealth record.
You have the right to request access to the personal information we hold about you. To make a request, please contact our Privacy Officer. We will respond to your request within a reasonable timeframe and provide access to your personal information in the manner you request, if it is reasonable and practical to do so, unless an exception under applicable privacy laws applies. Please note that we may need to verify your identity before granting access and may charge a small fee to cover administrative costs associated with providing the requested information.
If you believe that the personal information, we hold about you is inaccurate, incomplete, out-of-date, or misleading, you may request its correction. We will promptly consider your request and make corrections as necessary. If we have disclosed your personal information to another entity and you request us to notify them of the correction, we will take reasonable steps to do so unless it is impractical or unlawful.
If we refuse your request for access to or correction of your personal information, we will provide you with the reasons for our decision, as required by applicable privacy laws. We will also inform you of the available mechanisms to lodge a complaint about the refusal.
Where it is lawful and practical to do so, you have the option to remain anonymous or use a pseudonym when interacting with us. However, please note that if you choose not to provide your personal information, we may not be able to provide you with certain products or services.
If you have any complaints about our privacy practices or wish to obtain further information, please contact our Privacy Officer using the following details:
Privacy Officer
ABBA Contracting Pty Ltd T/A Platinum Plastering
5 Joyce Street, Redcliffe QLD 4020
admin@platinumplastering.com.au
If you are not satisfied with the outcome of our investigation into your complaint or we have not responded within a reasonable time, you may escalate your concern to the relevant privacy authority in your jurisdiction. In Australia, you can contact the Australian Government Office of the Australian Information Commissioner (OAIC).
Protecting your privacy and personal information is important to us. This privacy policy explains how we collect, use, and disclose your personal information and provides details on how you can access and correct your information or make privacy-related complaints.
By using our services or interacting with us, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and disclosure of your personal information as outlined herein.
We manage your information in accordance with the requirements of the Australian Privacy Principles (APPs) and the Privacy Act 1988(Cth). By accessing the Site, you consent to the collection, use and disclosure of your personal information in accordance with this privacy policy.
Platinum Plastering is a proud member of Master Builders, the peak industry association representing building and construction in Queensland since 1882.
